Terms of service

Elizabeth Ingram Jewellery and Craft

Welcome to elizabethingramjewellery.co.uk.

By using this website and purchasing from our shop, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

This website is owned and operated by Elizabeth Ingram Jewellery. Throughout the site, the terms “we”, “us” and “our” refer to Elizabeth Ingram Jewellery. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

2. Products and Availability

All jewellery is handmade and sold as one-off pieces. While we aim to keep our site up to date, availability is not guaranteed and we reserve the right to withdraw or amend products at any time without notice.

3. Pricing and Payment

Prices are listed in GBP and are subject to change without notice. Payment must be made in full at the time of ordering. We accept major debit and credit cards, and other payment methods as listed at checkout.

4. Order Confirmation

After placing an order, you will receive a confirmation email. This email does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including but not limited to: stock availability, suspected fraud, or pricing errors.

5. Delivery

We proactively aim to dispatch all orders within 3-5 working days of purchase. Delivery times may vary depending on your location and the postal service used. Once dispatched, we are not responsible for delays caused by third-party couriers or postal disruptions.

Please ensure your delivery address is correct at checkout, as we cannot be held responsible for items sent to an incorrect or incomplete address.

6. Returns

Please refer to our Returns Policy for details on how to return eligible items. Earrings cannot be returned due to hygiene reasons.

7. Intellectual Property

All content on this website, including images, text, and product designs, are the property of Elizabeth Ingram Jewellery and must not be used or reproduced without permission.

8. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use and protect your personal information.

9. Governing Law

These terms are governed by and interpreted according to the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

If you have any questions about these Terms, please get in touch via our contact page. Thank you for supporting independent handmade jewellery.